Letters and messages
Fill in the gaps, then copy them into your Universal Credit journal, an email or a letter. Each one has a Copy button.
- Messages for your Universal Credit journalTelling UC you're paying into a pension, asking for an upload, the note to go with it, and chasing. They're under "Messages you can copy".
- Asking DWP to look at a decision againFor when you think a UC decision is wrong. This is called a mandatory reconsideration.
- Asking your MP for helpFor when DWP isn't putting things right.
- Replies for when DWP gets it wrongWhat to say if you're told pension payments from your bank account don't count, or to take evidence to the jobcentre. They're under "If it's about pension payments".